ICBC RECOVERY

Car accident injuries are hard.

We're here for the part that comes next.

A Good Place to Begin

Getting started with ICBC treatment is easier than you might think. During the first 12 weeks after your accident, eligible treatments are pre-approved, so you can focus on feeling better without needing a doctor's referral.

Here's what you need to get started

Was your accident more than 12 weeks ago?

ICBC approval is required for treatment outside the initial 12-week pre-approved period. Additional medical documentation may be requested.

What you might be feeling

Common car accident injuries we see and treat in our Burnaby clinic.

Neck Pain & Whiplash

Pain, stiffness, or reduced range of motion in the neck.

Headaches & Concussion

Pressure, tension, or pain following head or neck impact.

Back Pain or Stiffness

Aching, sharp or stiff pain in the upper or lower back.

Dizziness or Imbalance

Lightheadedness, spinning, or trouble keeping your balance.

Shoulder or Arm Pain

Soreness, tightness, or weakness from impact or bracing.

Brain Fog or Fatigue

Trouble focusing, remembering, or thinking clearly.

Anxiety or Driving Fear

Nervousness, dread, or avoidance around driving.

Sleep or Rest Issues

Restlessness, discomfort, or difficulty falling asleep.

Numbness or Tingling

Pins and needles, tingling, or loss of sensation.

Your Preapproved Care

ICBC Physiotherapy

GUIDING YOUR ICBC RECOVERY

A car accident happens in seconds, but recovery takes time. We move with you, at your pace, toward feeling steady again.

Reach Out
Just two things to start
To start ICBC treatment at our Burnaby clinic, you'll need your claim number and accident date. No doctor's referral is needed during your initial 12-week pre-approved period.
Reach Out
Initial Assessment
Understanding you and your injury

We take the time to understand how the accident has affected you, so your care plan is built around your specific needs.

Initial Assessment
Personalized Care Plan
A plan built around you

We bring together the right mix of physiotherapy, massage, active rehab, acupuncture, or counselling — coordinated as one team.

Personalized Care Plan
Treatment & Progress
Care that adjusts as you heal

We reassess regularly, track your progress, and adjust your plan as you improve.

Treatment & Progress
Continued Support
Here for the long run

You'll leave with the tools and home strategies to keep building on your recovery, long after treatment ends.

Continued Support

Ready to get started?

You can

or if you have any questions,

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