Forge Telehealth – Forge Health

EXPERT CARE
RIGHT AT HOME

Forge Telehealth Now Available

BENEFITS OF TELEHEALTH

PRIVATE
ONE-TO-ONE
SESSIONS

With Your Practitioner

BOOK NOW

ONLINE SESSIONS

Physiotherapy
Naturopathic Medicine
Kinesiology
ICBC Active Rehab
Personal Training
Counselling

HOW CAN WE HELP YOU?

EXPERT CARE
RIGHT AT HOME

PRIVATE
ONE-TO-ONE
SESSIONS

15-MINUTE FREE VISITS

We are pleased to offer TELEHEALTH which connects you to your practitioner live from the comfort of your home through video conferencing for a private treatment session.

HOW CAN WE HELP YOU?

Soft Tissue or Joint Injuries Caused By

Car accident (ICBC claims)
Sports Injuries
Overuse Injuries
Chronic Pain

Concussions or Vestibular System Conditions

Post Concussion
Dizziness
Sports Concussion
Baseline Testing
Return to Sport Guidance

Women's Health

Urinary Incontinence
Pelvic Pain or Pressure
Pelvic Organ Prolapse
Prenatal Support
Pregnancy and Postpartum Recovery Abdominal Separation
Post Menopausal Symptoms

Children/Pediatric

Youth Sports Injuries
Developmental Delays
Neurological Conditions
Orthopedic Conditions

Kinesiology / Active Rehab

ICBC Active Rehab
Exercise Prescription
Injury Recovery
Fitness for Chronic Illness
Fitness for Special Populations

Personal Training

Personal Training
General Fitness
Weight Management
Sport Specific Training
Home Exercise
Program Design

Naturopathic Medicine

Sleep Disorders (Insomnia)
Mental Health, Stress
Depression
Nutrition & Weight Management
Musculo-Skeletal Disorders

Counselling

Anxiety and Depression
Complex Trauma and PTSD
Grief and Loss
Sexuality and Gender
Pregnancy and Post-Partum
Life Transitions and Changes
Relationships

BOOK A FREE
15-MINUTE SESSION

Meet with any of our virtual practitioners and see if Telehealth is a right fit for you and your needs.

BENEFITS OF TELEHEALTH

EXPERT OPINION

Telehealth is particularly helpful when you require an expert opinion for acute injury management, to answer questions regarding your current treatment plan, to modify your personalized treatment plan, or to progress exercises for improvement.

REMOTE ACCESS

Those who have difficulty leaving their homes or who are at risk in the community will particularly benefit from the privacy, safety and health accessibility that Telehealth offers.

QUICK & CONVENIENT

Telehealth is a great option for individuals who frequently travel around B.C. or who have trouble fitting in face to face appointments. Access our practitioners on the road!

SKIP THE COMMUTE

Telehealth saves valuable time otherwise spent commuting by having your appointment conducted wherever you are, This is especially beneficial for clients who live farther from the clinic.

A TELEHEALTH SESSION OVERVIEW

Assessment

EDUCATION

GUIDANCE

Take a thorough verbal history

Observe your symptoms, mechanics, posture and range of motion

Identify the underlying cause for your injury or condition

Outline how we can assist you with your condition via telehealth

Treatment can commence within the first session

Utilize other diagnostic tools based on your specific needs

Injury prevention

Self managing tips

Pain management strategies

Self mobility or mobilization methods

Correct exercise technique

Home exercise prescription

Check and review your progress and advance your home therapy program

Monitor and build a home exercise program

Recommend home modality devices such as mobility tools, exercise equipment or corrective bracing or taping where needed

Refer or direct you to other services if required to assist with your condition

BOOK WITH A PRACTIONER

NOT QUITE SURE OR HAVE QUESTIONS? OUR PRACTITIONERS OFFER A COMPLIMENTARY 15-MINUTE CONSULTATION

GETTING CONNECTED

WHAT DO I NEED?

A quiet, private, bright, open space to move about and to capture full length shots of your body with your device.
Comfortable gym attire or clothing that you can functionally move in and where your mechanics can be easily observed.
A device with a camera and a mic. Currently best experienced on a laptop with the latest stable version of Chrome or Firefox as well as a fast internet connection. Unfortunately, Safari is not supported at this time.
Bluetooth headphones with a mic to sync to your device is helpful but not necessary

CONNECTING TO YOUR SESSION

1 - SIGN UP FOR AN ACCOUNT OR LOGIN TO JANE

You will need a Jane account: new clients need to sign up for an account and existing clients can login in.

2 - BOOK YOUR TELEHEALTH SESSIONS THOUGH JANE

Choose your therapist and session type from the options provided.

3 - SELECT A DAY AND TIME THAT SUITS YOU

Secure your session day and time by selecting an available spot on your practitioner's schedule.

4 - BOOK MORE SESSIONS IF YOU NEED

You are more than welcome to book more sessions with the same practioner or with different one in another modality.

5 - YOUR VIDEO SESSION LINK WILL BE SENT BY EMAIL

Please watch out for your appointment reminder email which will include a link to your video session.

6 - COMPLETE YOUR CONSENT

Right before your session, you will be prompted to complete a TeleHealth consent agreement.

7 - JOIN THE SESSION!

All done! You'll be automatically directed to your Telehealth with your practitioner through video conferencing!

8 - HAVING TROUBLE?

Read the Troubleshooting Guide below. Email/text/call your practitioner for a secondary back up plan like Skype or FaceTime.

PAYMENTS

STORED CREDIT CARD: We can keep and store your credit card information in our secure encrypted online booking and billing software, Jane App. This payment option can be used for all future online sessions.

PAY ONLINE AFTER EACH SESSION:You will be emailed an invoice for your competed session that you can pay with a credit card through your own profile, or you can send us an interact-e transfer.

You can state your billing preference to your therapist at the time of your first session You will be issued a receipt after payment that you can submit to your insurance provider for reimbursement (where applicable )

We can DIRECT BILL the following insurers who have agreed to fund telehealth sessions. For all other insurance providers, we advise you contact your provider to inquire.